Terms of Service

Last Updated: December 20, 2024

1. Agreement to Terms

By accessing or using SyncFamily ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all users of the Service, including family members, administrators, and visitors to our website.

2. Description of Service

SyncFamily is a family management platform that enables families to:

  • Store and organize family documents and files
  • Track and monitor health readings and medical information
  • Manage tasks and reminders across family members
  • Communicate via WhatsApp integration
  • Share information securely within family groups

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

3. User Accounts and Registration

3.1 Account Creation

To use SyncFamily, you must:

  • Be at least 13 years of age (or the age of majority in your jurisdiction)
  • Provide accurate, current, and complete information during registration
  • Maintain and update your information to keep it accurate
  • Maintain the security of your account credentials

3.2 Account Responsibility

You are responsible for:

  • All activities that occur under your account
  • Maintaining the confidentiality of your account credentials
  • Notifying us immediately of any unauthorized use
  • Ensuring that family members you invite have consented to join

4. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Upload, store, or share content that is illegal, harmful, or violates others' rights
  • Impersonate any person or entity or misrepresent your affiliation
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any part of the Service
  • Use automated systems to access the Service without permission
  • Share your account credentials with unauthorized parties
  • Use the Service to send spam, unsolicited messages, or harmful content

5. Family Data and Privacy

5.1 Data Ownership

You retain ownership of all data you upload or create in SyncFamily. By using the Service, you grant us a limited license to store, process, and display your data solely for the purpose of providing the Service.

5.2 Family Sharing

When you share information with family members:

  • You are responsible for ensuring you have the right to share such information
  • Shared family members can access and view shared data
  • Family administrators have additional permissions to manage family settings
  • You can remove family members or leave a family at any time

5.3 Data Protection

We implement security measures to protect your data, but you acknowledge that no system is completely secure. You are responsible for:

  • Keeping your account credentials secure
  • Only sharing access with trusted family members
  • Not sharing sensitive information if you have concerns about family member access

6. WhatsApp Integration

Our Service integrates with WhatsApp Business API. By using our WhatsApp features:

  • You agree to comply with WhatsApp's Terms of Service and Business Policy
  • You consent to receiving messages and notifications via WhatsApp
  • You understand that WhatsApp messages are processed through WhatsApp's infrastructure
  • You acknowledge that WhatsApp's end-to-end encryption applies to messages sent through our Service
  • You can opt-out of WhatsApp notifications in your account settings

7. Intellectual Property

The Service, including its original content, features, and functionality, is owned by SyncFamily and protected by international copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, modify, or create derivative works of the Service
  • Reverse engineer or attempt to extract source code
  • Remove any copyright or proprietary notices
  • Use our trademarks or logos without permission

8. Payment and Subscription

Currently, SyncFamily may be offered as a free service or with subscription plans. If we introduce paid features:

  • You agree to pay all fees associated with your subscription
  • Fees are non-refundable except as required by law
  • We reserve the right to change pricing with 30 days' notice
  • Your subscription will auto-renew unless cancelled

9. Service Availability

We strive to provide reliable service but do not guarantee:

  • Uninterrupted or error-free operation
  • That the Service will meet all your requirements
  • That defects will be corrected immediately

We may perform maintenance that temporarily interrupts service, and we will provide notice when possible.

10. Termination

10.1 By You

You may terminate your account at any time by deleting your account through the Service settings. Upon termination:

  • Your access to the Service will be immediately suspended
  • Your data will be deleted within 30 days (unless required to be retained by law)
  • You remain responsible for any charges incurred before termination

10.2 By Us

We may suspend or terminate your account if:

  • You violate these Terms
  • You engage in fraudulent or illegal activity
  • We are required to do so by law
  • You fail to pay required fees (if applicable)

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We disclaim all warranties, including but not limited to:

  • Merchantability and fitness for a particular purpose
  • Accuracy, reliability, or completeness of information
  • Uninterrupted or error-free operation
  • Security of data transmission or storage

We are not a medical service. Health readings and medical information stored in SyncFamily are for informational purposes only and should not replace professional medical advice, diagnosis, or treatment.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SYNCFAMILY SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, data, use, goodwill, or other intangible losses
  • Damages resulting from your use or inability to use the Service
  • Unauthorized access to or alteration of your data

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim (or $100 if you used the free service).

13. Indemnification

You agree to indemnify and hold harmless SyncFamily, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Content you upload or share through the Service

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts of [Your Jurisdiction].

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

  • Posting the updated Terms on this page
  • Updating the "Last Updated" date
  • Sending email notifications for significant changes (when possible)

Your continued use of the Service after changes constitutes acceptance of the new Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SyncFamily regarding the Service and supersede all prior agreements and understandings.

18. Contact Information

If you have any questions about these Terms, please contact us: